Effective Date: May 13, 2025
Permit Hub, a division of My Amelia, Inc. (“Permit Hub”, “Company”, “we”, “us”, or “our”), values your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you access or use our website, applications, and services, including www.permithub.com (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1.1 Personal Information
We collect personal information that you voluntarily provide, including but not limited to:
– Full name
– Company name
– Email address
– Phone number
– Mailing address
– Project or permit-related data
– Payment information (processed through third-party payment processors)
This information is collected when you register, submit a permit application, sign up for marketing communications, or otherwise interact with our Services.
1.2 Non-Personal Information
We may also collect certain non-identifiable data automatically through cookies, log files, and similar technologies, including:
– Browser type and version
– Device type and operating system
– IP address
– Geolocation data
– Pages visited and time spent on site
– Referral sources
We use your personal and non-personal information to:
– Facilitate and manage permitting and inspection services
– Communicate with you about your account or service-related issues
– Send you service announcements and promotional materials (with consent)
– Improve and optimize our Services and user experience
– Conduct research and analytics
– Comply with legal and regulatory obligations
We process your personal data only when legally permitted under applicable data protection laws, such as your consent, the necessity to fulfill a contract, legal obligations, or our legitimate business interests.
We do not sell your personal information. We may share your information with:
– Authorized Service Providers – third-party vendors, contractors, or affiliates who perform services such as hosting, payment processing, marketing, analytics, and customer support
– Governmental Authorities – to comply with legal requirements, court orders, or regulatory requests
– Business Transfers – in connection with a merger, acquisition, restructuring, or sale of assets
– Third-Party Inspection Services – for the purpose of coordinating virtual inspections and permit approvals, as requested by you.
All third-party service providers are contractually bound to protect your data and may only use it for the purposes of providing services on our behalf.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. We will securely delete or anonymize your data when it is no longer needed.
Depending on your jurisdiction, you may have the right to:
– Access the personal information we hold about you
– Correct or update inaccurate or incomplete information
– Delete your personal data (subject to retention obligations)
– Object to or restrict the processing of your data
– Withdraw your consent at any time
– Request a copy of your data in portable format
To exercise any of these rights, please contact us at contact@permithub.com.
If you opt-in to receive marketing communications, we may use your contact details to send you promotional messages via email or SMS.
– You may unsubscribe from email marketing using the “unsubscribe” link in the message.
– You may opt-out of SMS marketing by replying “STOP” to any text message.
– We comply with the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act and honor all opt-out requests promptly.
We do not send marketing messages without your prior express written consent where required by law.
We use cookies and similar technologies to improve site performance, personalize content, and analyze user behavior.
You can control cookie preferences through your browser settings or use third-party tools like the Network Advertising Initiative’s opt-out page.
Our Services are not directed to, nor knowingly intended for, individuals under the age of 18. If we discover that we have collected data from a minor without verifiable parental consent, we will promptly delete such data.
If you are located outside of the United States, please note that your information will be transferred to, processed, and maintained in the United States, where data protection laws may differ. By using our Services, you consent to this transfer.
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or loss. However, no method of transmission or storage is 100% secure. We encourage users to maintain strong passwords and protect access credentials.
We may update this Privacy Policy from time to time. Changes will be posted on this page and will become effective upon publication. Your continued use of the Services constitutes acceptance of the updated policy.
If you have any questions, requests, or concerns about this Privacy Policy, please contact:
Permit Hub / My Amelia, Inc.
1250 S Pine Island Rd, 5th Floor
Plantation, FL 33324
Email: contact@permithub.com
